Whether you hire a horse-drawn carriage or stretch limousine you don't want want any surprises.
Here is a list of questions to ask:
Do you have a variety of vehicles?
May I see the actual vehicles before selecting them?
Will the vehicle(s) be freshly cleaned and prepared for us?
Do you belong to the National Limousine Association or other group that establishes reliability and service standards?
What amenities and services are included in your rates?
What are your policies on tipping?
How will the driver(s) be attired?
How much deposit do you require?
When must the final payment be made?
Will you meet with us face-to-face before we make our deposit?
What are your drivers’ qualifications?
Do you carry insurance?
What is the liability for damages?
May we consume champagne or other alcoholic beverages in the vehicle?
Are your vehicles smoke-free?
Can we play our favorite music in the vehicle?